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Refund Policy

This Refund Policy governs the way Candy-CBD.com collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.Candy-CBD.com website ("Site"). This refund policy applies to the Site and all products and services offered by Candy-CBD.com

Please note that once checkout has been completed there will be no cancellation of orders. Altering orders in any way shape or form after the order has been placed will not be authorized. No returns allowed on ANY opened/used items. Unopened items can be returned to our address within 14 days after receiving them in the mail. If the items are in fact unopened/unused we will issue an 85% credit back to your card. We charge a 15% restocking fee and we do not refund any shipping fees. Refunds take 3-5 business days to go back onto your card.

During the checkout process you will be given the complete terms of your purchase. Included in those terms is your clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These products have not been evaluated by the FDA. We are committed to complete compliance with FDA regulations and as such because these products have not been evaluated by the FDA, we make no claims as to any extra benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are drawing your own opinions as to any additional benefits or use these products may provide.

This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor's advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. Individual weight loss results will vary. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by Law.

Your acceptance of the terms of purchase means you agree to and understand this Refund policy.

 

Damage During Shipping
 
We take customer satisfaction very seriously. All our products are tested for quality and all our shipments are carefully inspected before leaving our warehouse. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged products must be made within 24 hours of purchase. Please contact us and provide detailed information for any product that is damaged during the shipping process.

 

International Orders

In some countries, you may incur some extra shipping charges for end-point drop off, tax tariffs, and other charges. If purchasing from a country outside of the United States, we advise you to do your own research about these possible charges prior to making a purchase. You will not be reimbursed or refunded based on these extra charges.

Shipping

To return your exchanged product, you should send us an email to Support@Candy-CBD.com or send us a message on our contact page.
You will be responsible for paying for your own shipping costs for exchanging your items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your return.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

 

Your acceptance of these terms

 By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting Us

If you have any questions about this Refund Policy, the practices of this site, or your dealings with this site, please contact us directly at
Support@Candy-CBD.com
Candy-CBD
Www.Candy-CBD.com

Fast Shipping

As an online retailer, we know how important it is to satisfy customer's needs quickly and we have prevented long wait times. We do our best to minimize the wait time between the moment you click that purchase button, to the moment a package arrives at your doorstep.

Our average processing time is 1 day and our FREE flat rate shipping speed is 3-4 business days guaranteed. Shipping each order quickly is one of our top priorities. Trying to figure out when an order will arrive is a hassle, and highly inconvenient. So, we make it easy for you to know when your order will arrive: We provide you with a delivery time and even alert you via email or phone with a tracking number so you can track the order as it makes its way to you.

Need it even faster? We also offer Express 1-2 Day shipping.

Convenience

Online shopping is taking the world by storm because of the convenience factor.

There's nothing like having your CBD delivered right to your door and being able to order it online. We believe that Customer Service is very important, good business comes from good people working with good people. We won't ever sell you a product that we ourselves would feel uncomfortable selling.

Just checkout with our online store. We'll ship out your order next day (or even same day) and you'll have it at your doorstep before you know it! We understand that there is more to order fulfilling than just packaging and moving boxes. Ensuring quality, accuracy, and a timely delivery is all a process we've streamlined into "Our Proven Process".

Customer Service

We take great pride in providing excellent customer service and maintaining a healthy relationship with our satisfied customers. We consider having a knowledgeable staff crucial to our service from the shipping staff to the customer service staff.

Candy CBD is an emerging market leader in the CBD industry. By controlling our entire production chain, we ensure an excellent, all natural 100% pure organic CBD. We have nationwide reach with aims to become a global force. Hemp oil is legal in over 40 countries around the world and this number is rapidly rising as an increasing number of studies explore its many potential health benefits. We encourage you to visit our social media pages and to subscribe to our monthly newsletter. We'll make sure any investments you make in us are made back many times over!

Free Fast Shipping

As an online retailer, we know how important it is to satisfy customer's needs quickly and we have prevented long wait times. We do our best to minimize the wait time between the moment you click that purchase button, to the moment a package arrives at your doorstep.

Our average processing time is 1 day and our FREE flat rate shipping speed is 3-4 business days guaranteed. Shipping each order quickly is one of our top priorities. Trying to figure out when an order will arrive is a hassle, and highly inconvenient. So, we make it easy for you to know when your order will arrive: We provide you with a delivery time and even alert you via email or phone with a tracking number so you can track the order as it makes its way to you.

Need it even faster? We also offer Express 1-2 Day shipping.

Convenience

Online shopping is taking the world by storm because of the convenience factor.

There's nothing like having your CBD delivered right to your door and being able to order it online. We believe that Customer Service is very important, good business comes from good people working with good people. We won't ever sell you a product that we ourselves would feel uncomfortable selling.

Just checkout with our online store. We'll ship out your order next day (or even same day) and you'll have it at your doorstep before you know it! We understand that there is more to order fulfilling than just packaging and moving boxes. Ensuring quality, accuracy, and a timely delivery is all a process we've streamlined into "Our Proven Process".

Customer Service

We take great pride in providing excellent customer service and maintaining a healthy relationship with our satisfied customers. We consider having a knowledgeable staff crucial to our service from the shipping staff to the customer service staff.

If you ever have a question about your purchase

Do not hesitate to ask us (shoot us an email at support@candy-cbd.com)

Our Mission

Candy CBD is committed to improving the lives of it's users and their families. We offer the highest quality formulated CBD products to pave the way for a healthier, happier lifestyle! Our mission is to offer users a safe, effective alternative to prescription drugs that contain harsh chemical compounds alien to nature's perfect remedies.

We seek to nurture your relationship with our products. Our vision is to provide an immersive, supportive, and transformative experience for those who are as passionate as we are about our industry.

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