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Browse our knowledge base to learn answers to frequently asked questions.
WHAT IS CBD?
CBD is an abbreviation for Cannabidiol, a chemical compound found naturally in the cannabis plant. It is NOT mind altering like marijuana, which means CBD will NOT make you high. Over the past 100 years, there have been dozen of studies that highlight the beneficial and potential of CBD. Researchers have already discovered the human Endocannabinoid System (ECS), which is the system that CBD interacts with.
DO I NEED A PRESCRIPTION OR MEDICAL CARD TO ORDER?
No! A medical card or prescription is NOT needed to place an order.
IS THERE THC IN YOUR CBD PRODUCTS?
Candy CBD provides products that are extracted from 100% Industrial Hemp, which has negligible amounts of THC to begin with; less than 0.03% by weight. To take it a step further, traceable amounts of THC is removed completely in the extraction process, leaving 100% pure, natural CBD.
WILL I FAIL A DRUG TEST AFTER CONSUMING CBD?
Candy CBD provides products that contain less than 0.3% THC in their products. Drug tests will not detect such low levels of THC.
WHAT IS THE ENDOCANNBINOID SYSTEM?
The Endocannabinoid System (ECS) is a group of cannabinoid receptors in your brain and nervous system. CBD interacts with cannabinoid receptors, which keeps your body in balance.
WILL CBD HELP ME?
The best answer is from our customers. Don't take our word for it, hear what our customers have to say!
CAN I OVERDOSE ON CBD?
No, cannabinoids have no known toxicity. While everyone's dosage amount is different for their desired results, many people start in small amounts and increasing the dosage from there.
WHAT DELIVERY CARRIERS DO YOU USE TO SHIP YOUR ORDERS?
We ship out all of our orders through USPS First Class Package and Priority Mail Express.
HOW LONG DOES IT TAKE TO PROCESS AND SHIP MY ORDER?
On most business days orders will be fulfilled on the same day of purchase but can take up to 24 hours depending on the time the order was placed. Anything placed over the weekend will not be fulfilled until the Monday following. From there, expect to receive your package within 3-5 business days.
CAN I TRACK THE SHIPMENT OF MY ORDER?
Yes you can! Easily track your package in real time with our email and text alerts sent directly to your phone and email address. You can also visit the USPS website and enter your tracking number to see the same updates.
WHERE DO YOU SHIP?
We ship to all 50 States through USPS First Class Package and Priority Mail Express.
DO YOU SHIP OUTSIDE THE UNITED STATES?
Currently, We do ship international, But we are not responsible for any country's customs, shipping procedures or regulations, when you place an international order with us you accept the full risk and responsibility. We ship via USPS First Class Package International and also Priority Express International. Shipping times vary depending on country and customs. If shipped out of the country, Candy-CBD.com is not responsible for any packages not being delivered or being confiscated. Buy at your own risk. Out of country customers are responsible for any applied fees by customs or any other agency if applicable.
WHAT DO I DO IF I GET A DECLINE?
If the website declines your card, sometimes it can be due to the fact that our processing solution is housed internationally and your card's security settings might deny the payment as a result. It's best to call your card provider and request they authorize the payment.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept most major credit cards! Unfortunately, at the moment we are not accepting Discover or American Express payments.
WILL I BE CHARGED AN INTERNATIONAL TRANSACTION FEE?
While it is rare, there may be an additional charge that is placed by your bank over the fact that since our processing department is housed internationally, It may automatically bill you an extra up-charge of up to $2.50