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FAQ

CBD is an abbreviation for Cannabidiol, a chemical compound found naturally in the cannabis plant. It is NOT mind altering like marijuana, which means CBD will NOT make you high. Over the past 100 years, there have been dozen of studies that highlight the beneficial and potential of CBD. Researchers have already discovered the human Endocannabinoid System (ECS), which is the system that CBD interacts with.

No! A medical card or prescription is NOT needed to place an order.

Candy CBD provides products that are extracted from 100% Industrial Hemp, which has negligible amounts of THC to begin with; less than 0.3% by weight. To take it a step further, traceable amounts of THC is removed completely in the extraction process, leaving 100% pure, natural CBD.

Candy CBD provides products that contain less than 0.3% THC. Drug tests will not detect such low levels of THC.

The Endocannabinoid System (ECS) is a group of cannabinoid receptors in your brain and nervous system. CBD interacts with cannabinoid receptors, which keeps your body in balance.

The best answer is from our customers. Don't take our word for it, hear what our customers have to say!

No, cannabinoids have no known toxicity. While everyone's dosage amount is different for their desired results, many people start in small amounts and increasing the dosage from there.

We ship out all of our orders through USPS First Class Package and Priority Mail Express.

On most business days orders will be fulfilled on the same day of purchase but can take up to 24 hours depending on the time the order was placed. Anything placed over the weekend will not be fulfilled until the Monday following. From there, expect to receive your package within 3-5 business days.

Yes you can! Easily track your package in real time with our email and text alerts sent directly to your phone and email address. You can also visit the USPS website and enter your tracking number to see the same updates.

We ship to all 50 States through USPS First Class Package and Priority Mail Express.

Currently, We do NOT ship International.

If the website declines your card, sometimes it can be due to the fact that our processing solution is housed internationally and your card's security settings might deny the payment as a result. It's best to call your card provider and request they authorize the payment.

We accept most major credit cards! Unfortunately, at the moment we are not accepting Discover or American Express payments.

While it is rare, there may be an additional charge that is placed by your bank over the fact that since our processing department is housed internationally, It may automatically bill you an extra up-charge of up to $2.50

Fast Shipping

As an online retailer, we know how important it is to satisfy customer's needs quickly and we have prevented long wait times. We do our best to minimize the wait time between the moment you click that purchase button, to the moment a package arrives at your doorstep.

Our average processing time is 1 day and our FREE flat rate shipping speed is 3-4 business days guaranteed. Shipping each order quickly is one of our top priorities. Trying to figure out when an order will arrive is a hassle, and highly inconvenient. So, we make it easy for you to know when your order will arrive: We provide you with a delivery time and even alert you via email or phone with a tracking number so you can track the order as it makes its way to you.

Need it even faster? We also offer Express 1-2 Day shipping.

Convenience

Online shopping is taking the world by storm because of the convenience factor.

There's nothing like having your CBD delivered right to your door and being able to order it online. We believe that Customer Service is very important, good business comes from good people working with good people. We won't ever sell you a product that we ourselves would feel uncomfortable selling.

Just checkout with our online store. We'll ship out your order next day (or even same day) and you'll have it at your doorstep before you know it! We understand that there is more to order fulfilling than just packaging and moving boxes. Ensuring quality, accuracy, and a timely delivery is all a process we've streamlined into "Our Proven Process".

Customer Service

We take great pride in providing excellent customer service and maintaining a healthy relationship with our satisfied customers. We consider having a knowledgeable staff crucial to our service from the shipping staff to the customer service staff.

If you ever have a question about your purchase

Do not hesitate to ask us (shoot us an email at support@candy-cbd.com)

Free Fast Shipping

As an online retailer, we know how important it is to satisfy customer's needs quickly and we have prevented long wait times. We do our best to minimize the wait time between the moment you click that purchase button, to the moment a package arrives at your doorstep.

Our average processing time is 1 day and our FREE flat rate shipping speed is 3-4 business days guaranteed. Shipping each order quickly is one of our top priorities. Trying to figure out when an order will arrive is a hassle, and highly inconvenient. So, we make it easy for you to know when your order will arrive: We provide you with a delivery time and even alert you via email or phone with a tracking number so you can track the order as it makes its way to you.

Need it even faster? We also offer Express 1-2 Day shipping.

Convenience

Online shopping is taking the world by storm because of the convenience factor.

There's nothing like having your CBD delivered right to your door and being able to order it online. We believe that Customer Service is very important, good business comes from good people working with good people. We won't ever sell you a product that we ourselves would feel uncomfortable selling.

Just checkout with our online store. We'll ship out your order next day (or even same day) and you'll have it at your doorstep before you know it! We understand that there is more to order fulfilling than just packaging and moving boxes. Ensuring quality, accuracy, and a timely delivery is all a process we've streamlined into "Our Proven Process".

Customer Service

We take great pride in providing excellent customer service and maintaining a healthy relationship with our satisfied customers. We consider having a knowledgeable staff crucial to our service from the shipping staff to the customer service staff.

If you ever have a question about your purchase

Do not hesitate to ask us (shoot us an email at support@candy-cbd.com)

Our Mission

Candy CBD is committed to improving the lives of it's users and their families. We offer the highest quality formulated CBD products to pave the way for a healthier, happier lifestyle! Our mission is to offer users a safe, effective alternative to prescription drugs that contain harsh chemical compounds alien to nature's perfect remedies.

We seek to nurture your relationship with our products. Our vision is to provide an immersive, supportive, and transformative experience for those who are as passionate as we are about our industry.

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